FAQ

When can I expect my order to arrive? 

We process and pack orders within 2 to 3 business days (Monday through Friday). Once your package is with the carrier, standard shipping typically takes 3 to 7 business days depending on your location.

Do you ship internationally? 

Currently, we only ship within the United States. We hope to expand to international stationery lovers in the future!

Can I send an order as a gift? 

Absolutely! Just let us know in the "Notes" section at checkout if your order is a gift, and we will make sure to omit any pricing information from the packing slip.

What is your return policy? 

We want you to love your paper treasures! We accept returns on unused, unopened, and original-condition items within 14 days of delivery. Please note that customers are responsible for return shipping costs.

Can I change or cancel my order after it has been placed? 

Because we begin preparing and processing your order as soon as payment is confirmed, we are unable to make changes or cancellations once an order is placed. Please double-check your shipping address, product choices, and quantities carefully before completing your purchase.

If you made a critical typo in your shipping address, please email us immediately at taylie@summitstationery.com. If the package has not yet been handed off to the carrier, we will do our best to assist you, though we cannot guarantee changes.

My order arrived damaged or incorrect. What should I do? 

Oh no! We pack everything carefully, but mistakes happen. Please email us immediately at taylie@summitstationery.com with your order number and a photo of the issue so we can make it right for you as quickly as possible.

Do you design the stationery yourself? 

Summit Stationery is a curated boutique. We intentionally seek out and partner with incredible independent makers and print shops who focus on high-quality materials and traditional craftsmanship.

An item I love is out of stock? Will it come back? 

Because we curate in small, thoughtful batches, some items may have limited quantities. You can sign up for restock notifications directly on the product page, or subscribe to our email newsletter to be the first to know when new collections drop!